I really, really enjoy talking to people. So much so that I came up with a project that allowed me to converse with others about their careers and consume some of their time in exchange for a portrait taken by me. As soon as I found out that I was attending Strive, a user experience (UX) research conference based in Toronto, I knew I wanted to learn about research, design, and strategy through the process of interviewing other conference attendees.

Here is the first part of that series, in which I speak with Vivian C. about the relationship between public policy and UX, systems thinking, and the current challenges of designing for insurance. I hope you gain as much as I did from our conversation.

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